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Lifetime Warranty

ELPCO products are manufactured to the highest standards of quality and workmanship. ELPCO warrants to the original purchaser that this product will be free from defects in materials and workmanship for the lifetime of the product. {The warranty period for consumers} (All other purchasers, including purchasers for industrial, commercial and businesses are warranted for five (5) years from the original date of purchase). If you have any problem with this shower head ELPCO will provide, FREE OF CHARGE, any parts that prove to be defective in material or manufacturing workmanship. Technical support and/or parts can be obtained by calling 1-800-595-0385. Proof of purchase,(sales receipt) should accompany all warranty claims when possible.

This warranty is extensive in that it covers 100% replacement of any defective parts for life. However, damage due to installation error, product abuse, misuse, mineral deposit build up or use of abrasive cleansers, whether performed by contractor, service company or yourself, is excluded from this warranty. ELPCO will not be responsible for labor charges and/or damage incurred in installation, repair or replacement, nor for any direct or indirect, incidental or consequential damages, losses, injury or costs of any nature relating to this product. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use.

Some states do not allow the exclusion or limitation of incidental damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. ELPCO will advise you of the procedure to follow in making warranty claims. Simply write to ELPCO INC. at the address listed below. Be sure to include proof of purchase, (if possible) your name, address, area code and phone number or you can call the Wonder Help Line: 1-800-595-0385 for immediate help. Please feel free to call anytime to get a Free Seal Kit for your Down Under Wonder Shower.

Your 100% satisfaction is our Top Priority. Call and let us help whether you feel a problem is covered under warranty or not. We encourage you to call anytime to let us know how we are doing and/or how we can serve you better. (800) 595-0385.

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